Paytm App Is Back After Removed From Google Play Store, PayTm First Games Pulled Alongside

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Paytm App Is Back After Removed From Google Play Store, Paytm First Games Pulled Alongside

Here is why Google removed the Paytm app from the PlayStore

Online payment app Paytm on Friday was pulled out from Google Android Play Store. According to Google, the app will no longer be available to download until further decisions by the tech giant. However, there won’t be any effect on existing customers who are using the application on their Android phones. 

Why Google has removed the Paytm app from Play Store?

Google has removed the Paytm app from its Play Store for violation of its policy on sport betting activities.

“The app was blocked for violation of play policies – a clarification of our policy was released earlier today ahead of the IPL tournament,” Google said in an e-mailed response on Friday.

Only app availability on Play Store has been affected, says Google

Google also said that only the app available on the Play Store is impacted and there is no impact on users. In a tweet, Paytm said the Paytm Android app is temporarily unavailable on Google’s Play Store for new downloads or updates.

Paytm says will be back very soon

Informing customers after the application was temporarily pulled from the Google Play Store, Paytm said, “It will be back very soon” and assured customers, “All your money is completely safe, and you can continue to enjoy your Paytm app as normal.”

Google does not facilitate sports betting

Paytm is a popular app for digital transactions. In a blog on Friday, Google said it does not allow apps facilitating sports betting and will remove such apps from the Google Play Store.

“We don’t allow online casinos or support any unregulated gambling apps that facilitate sports betting.

This includes if an app leads consumers to an external website that allows them to participate in paid tournaments to win real money or cash prizes, it is a violation of our policies,” the blog post said. 

According to the blog post, these policies are in place to protect users from potential harm. 

There is often a surge in launches of such apps before major sporting tournaments like the IPL. The latest season of the Indian Premier League (IPL) is scheduled to start from September 19 in the United Arab Emirates.

Google said when an app violates these policies, it notifies the developer of the violation and removes the app from Google Play until the developer brings the app into compliance.

“And in the case where there are repeated policy violations, we may take more serious action which may include terminating Google Play Developer accounts. 

Our policies are applied and enforced on all developers consistently,” the blog post by Android Security and Privacy Vice President Product Suzanne Frey said.

Paytm back on Play Store after Google rap

Google on Friday restored the listing of Paytm on its application store, a few hours after it had pulled down the popular financial services platform for violating its policies related to gambling.

In a blogpost, Paytm said it had recently introduced the ‘Paytm Cricket League’ on its consumer app where users receive player stickers after each transaction, collect them and receive Paytm Cashback, and it was because of this feature that Google had removed the application from Play Store.

While assuring users that their account balance was safe, Paytm, which competes with Google’s digital payments application GPay in India, said all activities on Paytm are completely lawful. It added that, however, it had temporarily removed the cashback component to meet the Play Store policy rules.

“Today afternoon, we received communication from Google that they are suspending our app because they believe this to be a violation of their policies on gambling. The Paytm Android app has thus been unlisted from Play Store and is temporarily unavailable,” Paytm said.

Ahead of the start of Indian Premier League, Suzanne Frey, vice-president, Product, Android Security and Privacy at Google, said the company does not allow online casinos or support any unregulated gambling apps that facilitate sports betting. “This includes if an app leads consumers to an external website that allows them to participate in paid tournaments to win real money or cash prizes, it is a violation of our policies,” she said.

She added that these policies are there to protect users from potential harm. When an app violates these policies, Google notifies the developer of the violation and removes the app from Google Play until the developer brings the app into compliance, Ms. Frey said, adding that in the case where there are repeated policy violations, Google may take more serious action which includes terminating Google Play.

Ms. Frey added, “Google Play is designed to provide a safe and secure experience for our consumers while also giving developers the platform and tools they need to build sustainable businesses. Our global policies have always been designed with that goal in mind, considering the good of all our stakeholders. We have the same goals for our gambling policy.”

After the app was restored, Paytm Founder and CEO Vijay Shekhar Sharma tweeted: “Thanks everyone for your support! Paytm App is back, live in Play Store. We launched a UPI Cash Back campaign this morning. Our app got suspended by Google for this. India, you decide if giving cashback is gambling.”

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